Forum Discussion
New feature in Rise: Disable forward seeking
We just released a new feature in Rise that I’m excited to share with all of you! Now you can prevent learners from forwarding through videos in your course by disabling forward seeking. Learners can pause and go backward through the video, but not forward. This new feature is great for compliance courses and any other course with required video content since it prevents learners from skipping ahead.
Watch this video from CTO Arlyn Asch to learn all about disabling forward seeking:
- AndreaFranklin-Community Member
Hi -yes I tried it with the share link and it does not seem to have the same problem. Could it be something our IT department may have changed that would cause this functionality to not work properly?
Good to know, Andrea. My hunch is that this is related to settings in your LMS, but we'd like to test your Rise 360 output file to be sure.
If that works for you, you can upload your LMS output file privately to our support team here. We'll give it a test and let you know what we find!
- AndreaFranklin-Community Member
Thank you, I have sent the information requested to the above link. Your help is very much appreciated!
- MichelleErrekCommunity Member
I have read the articles to disable forward seeking in videos, but I have embedded videos which are hosted on an outside platform. Is there a way to disable the forward seeking? When I look at my videos in my course I do not see any option for disabling a video. Thanks.
Michelle Errek
- MichelleErrekCommunity Member
Also, I have found that individuals who view the videos on Wi-Fi sometimes are taken straight to the video past blocks of content, is there a way to prevent this?
Michelle
Hi Michelle!
The Disable Forward Seeking feature can be applied to videos you've imported directly into Rise 360, but not to a Multimedia Embed Block. Do you have the option to download those videos and upload them directly into Rise 360?
Tell me more about the learners who are taken straight to the video past blocks of content. Have you seen this problem on your side, too? Do you know what web browser they were using when it happened?
- MichelleErrekCommunity Member
The problem of "Jumping" past blocks of content seems to only happen to individuals who are on Wi-Fi. It is not consistent throughout the course. I have only had this happen to me in one instance. I cannot duplicate it over and over. One learner experienced this in Firefox, it only happened at one video and there is about 15 videos in the course. One person was using a MAC and the browser was Firefox. It seems if the user is using a LAN line there is no problem.
The videos are embedded using an iframes link.
Michelle
Hi again, Michelle!
I see your similar post in this discussion, so let's keep the conversation going over there!
- RussellLooi-971Community Member
Hi there,
I like the disable forward seeking option for videos in Rise.
However, I just have 1 qualm that I find puzzling. Why is it that even after a user completes a course, when he/she revisits the course again as a form of recap, they are still not able to forward seek the video. It is kind of counter intuitive to the learner as he/she might now just want to look at certain parts of the video, yet they have no choice but to watch it from the beginning again.
Is there any workaround to allow user to forward seek the video after he/she has completed the course?
Hi there, Russell! Thanks for sharing. Currently, while the learner is in the same lesson, forward seeking will work once they've viewed the entire video. If they navigate to a different lesson, or close and resume the course, the forward seeking is disabled again.
I'll share your thoughts with my team to explore if we can make a change, here.
- Will_FindlayCommunity Member
The setting isn't showing up for me here. Isn't this where it should be? Forward seeking is currently disabled, and I can't figure out how to turn it off....