Forum Discussion
New in Storyline 360: Background Audio
- 2 years ago
Hi everyone!
Good news! I'm happy to share that we just released Storyline 360 (Build 3.81.31200.0), which includes a feature to control the background audio for each slide using triggers to play, pause, or stop the playlist.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
Hi, I understand the background audio volume lowers when there is other audio on the slide, but is there a way to lower it from the start for the entire project. We'd like to have a low volume background audio throughout, but our seems to play full volume (very loud). We've tried lowering the audio track in audacity, but when imported back, it's still super loud. We've had a similar issue in the past where we had to change the audio compression from Automatic to None, and that fixed it, but in the Background Audio case, we can't get this option, because the track can't be selected in the timeline.
Do you have any clues towards resolution of this issue?
Thank you very much!
- Mike_Marcos2 years agoStaff
Hello Marianne,
I have sent out an email to continue working with you on this particular issue. Please keep an eye out for it in either your inbox, or spam. We'd like to take a closer look at the files (.STORY) and the sound file (before processing in Audacity), you can share them privately via a link in my email.
Hope to hear from you soon!- AngieMansfie3062 years agoCommunity Member
I am having the same issue as Marianne. Is there a fix for this problem I can find somewhere? Thank you!
- AngieMansfie3062 years agoCommunity Member
Marianne- Did you get an answer for this? I have the same problem and can't find an answer. I just submitted a help request, but got an automated response that all their teams are on a corporate retreat until Tuesday! Thank you!