Forum Discussion
"New" Neural Voices
Hello Darya,
Happy to help out!
We've found that for some users, a small change is needed to be made to the script in order to trigger the new neural voices. As a workaround, try inserting a space at the end of the script before hitting update to trigger the switch to the neural version of the voice. You'll know it worked because the waveform of the audio will flash, and a progress dialog will show briefly.
Let us know if this works for you so I can included this thread in the bug report which will allow us to notify you as soon as a permanent fix is released. If it does not, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!