Forum Discussion
NOTES BACKGROUND IS BLACK
Hello, I've a problem with Storyline 360: I prepared a sequence of slides in PowerPoint with the text copied in the PowerPoint notes area.
When I import the PowerPoint file in Storyline 360 the Storyline notes field has a black background with the text that is inside but not readable.
Can anybody help me?
Thanks in advance
Alessandro
24 Replies
And i just ran into this again... how long is this in issue? :D why do we need to work with a workaround to an over 5 year old problem... i think this is an easy fix...
How do I view slide notes in the slide editor view without them being black text on dark gray?
Why does the color of the user-end player affect the editing UI?
Hi Andrew,
I'm sorry you're also running into this! The color of the end-user's Player affects the editing UI, particularly the Notes pane, because of the bug we are monitoring in this thread.
We're still looking for a fix, but since you are now subscribed to this discussion, we'll notify you once it is available. In the meantime, you can choose the Light theme in the Player.
If you require any further information, please let me know.
Change Black Background in Notes to White
- In the ribbon, click Player to open the properties for the player
- Click Colors & Effects
- Click the Light radio button to change from Dark option to Light
- Click OK
Hi Jack!
Have you tried any of the workarounds listed by my teammate, Vincent?
We've noticed this happening when there are PowerPoint slides imported to the project. Are you importing PowerPoint slides or Storyline slides?
I'm having the same issue as Melanie above. I had a story project with black notes font on a white background. I imported some new slides, everything went black. Black font on black background in the notes section. It wasn't like this before, even though I'm using the modern player.
Hello, I am experiencing this problem when I change to the modern player, black. I have to use this option because company decided to use it for branding. Please advise if this has been resolved.
Hey Kim,
I am so sorry that you are running into this issue!
The bug mentioned in this thread is continuing to be investigated by our team. You are in the best place those to receive any updates we can share about this issue. We will be sure to provide more information as soon as we can!
In the meantime, a few workflows that Ashley mentioned will help resolve the issue:
- Manually change notes text to white
- Use light theme in the player
- Use classic player
Alyssa, do you have any updates on this? I was mystified today as to why my speaker notes were appearing in the dark, and discovered as you mentioned above that the culprit was the project defaulting to the modern player. Very confusing.
Hi Concetta,
The bug that Alyssa mentioned where the notes text is defaulting to black on a black background when using Modern Player with the dark theme is still being investigated by our team. When this happens, notes can't be seen in editing panel or in Preview as it's a black area.
While they continue to look into this issue, there are a few things you can do to resolve it:
- Manually change notes text to white
- Use light theme in the player
- Use classic player
We'll also keep you posted here as soon as there is more info to share!
So sorry you're seeing that, Melanie! I know that's a scary feeling when you find some changes did not keep after saving your work.
Let's narrow down why this color and font flip is happening:
- Is the file saved to your local hard drive?
- Does this happen with all Storyline files, or just this particular one? If it's a specific project, could you share it with us here so we can have a close look?
Hi Tyler and Ashley,
So sorry you're running into this, and your idea for a notes font color setting in the player properties would make life easier! I'll share that idea with our team.
In the meantime, we'll keep you posted on our progress with this bug. I don't have an ETA for a fix at this time, but if that changes, we'll let you know!
Why isn't there an option to change the font COLOR if you can change the font and font size? That's illogical and a huge waste of time. Why make things harder than they need to be?
