Forum Discussion

AmberLeeMogg's avatar
AmberLeeMogg
Community Member
8 years ago

PDF filename changes when downloading from Rise

Hi there, We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    2 years ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Thanks, Heather! 

I tested a sample course in Chrome on SCORM Cloud, an LMS testing tool, and the PDF file name did not have any extra characters added when I downloaded the PDF.

Would you mind if we had a closer look at your LMS output file? You can send that file to our team by clicking here. We'll test it and let you know what we find!

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