Forum Discussion
AmberLeeMogg
8 years agoCommunity Member
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
- 2 years ago
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
ArticulateAvanz
5 years agoCommunity Member
Hello, we have still the same problem with a course we have just published. The name of the PDF changes when we download it, before and after we upload it into the LMS. I mean that we see extra characters both in our web (Chrome and IE) and in our LMS output. How can we fix it?
We have deleted and created the block again several times but it doesn't work.
Thank you in advance for your help!