Forum Discussion
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
Hello, AVANZO Developing digital learning!
Would you be willing to share the PDF file with our team? We'd like to test it from our side to see if extra characters are added to the file name when downloading the file.
If that works for you, you can share the file privately by opening a case here.
Hi Alyssa, I'm having the same problem (i.e. PDF doc names incorporating additional characters after downloading these docs from Rise). We're experiencing this both in web (Chrome and Firefox) and in LMS (Totara/Moodle) output. Any tips?
Hi there, Drew. For the web behavior, are you using the Share link, or exporting to web and hosting on a web server?
For both the Share link and in Moodle, the encoding characters are included on the PDF attachment. We'll let you know if this behavior changes!
