Forum Discussion
AmberLeeMogg
8 years agoCommunity Member
PDF filename changes when downloading from Rise
Hi there,
We have noticed that when downloading a pdf document (from the pdf multimedia block) the filename of the downloaded document is different than the filename of the document when it is in ...
- 2 years ago
Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!
Renz_Sevilla
4 years agoStaff
Hi Lucy!
Would you be willing to share the PDF file with our team? We'd like to check if any extra characters are added to the file name when downloading the file.
If that's fine for you, you can share the file privately with us by opening a case here.