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MarilynFreed475's avatar
MarilynFreed475
Community Member
6 years ago

Photo won't copy from one Storyline file to another

I am trying to copy a photo - by itself, and tried with the whole slide - and while I can see a photo listed on the timeline and it is set to visible, it's blank in the new file. I have both Storyli...
storyline 360
EricSantos's avatar
EricSantos
Staff
3 years ago

Hi Kevin and Jurgen,

Thanks for bringing this possible bug to our attention! I did the same tests as Jurgen but cannot replicate the issue using Storyline 360, Update 71.

Here's a screen recording of my tests.

Kevin, are you using the latest Storyline 360 version (Update 71)? If the issue still happens after updating Storyline 360, kindly share your steps in a support case. We're happy to dig deeper into the problem!

SUBMIT A SUPPORT CASE