Forum Discussion
Play and Stop buttons greyed out in Timeline
Sometimes my Play and Stop buttons are greyed out (and can't be used) in my Timeline in Storyline. What could be causing this, and how can I reactivate them?
Thanks!
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).
In this update, we have implemented a fix for:
- Timeline preview buttons weren't always clickable.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
Hi there, folks. In order for our team to determine what is causing the issue of the timeline preview buttons intermittently becoming disabled, could you answer a few questions?
- What version of Windows are you running?
- Do the buttons appear functional at first and then become disabled? Or are they disabled from the very beginning of working on the project?
- Does the size of the project seem to affect this behavior? What's the average size of project where you see this behavior?
Hopefully if we work together, we can find some common denominators on this elusive issue!
I am also having this issue. I am using Windows 10. They were working fine when I was working on the project just yesterday, but now the option is greyed out. I don't believe it is size related, as I have worked on bigger files without the issue.
