Forum Discussion
Play and Stop buttons greyed out in Timeline
Sometimes my Play and Stop buttons are greyed out (and can't be used) in my Timeline in Storyline. What could be causing this, and how can I reactivate them?
Thanks!
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).
In this update, we have implemented a fix for:
- Timeline preview buttons weren't always clickable.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
I am having this issue as well with 360. It's very frustrating and time consuming. I hope there is a fix soon.
Hi Lynn,
I'm sorry you've hit this issue too. Our team is still narrowing down the root cause, as it's not consistent or reproducible every time. It would help to know more about your Windows environment, how/when you see this behavior, and if it's a recent issue for you.
You can share those details here with me, or connect with our Support Team too.
