Forum Discussion
Poor image quality when uploading an image with Rise
Hello,
I created and saved-for-web a .png image in Photoshop. When I uploaded it with Rise (as a centered image in my blocks-lesson), it converted it with poor quality. Is it possible to avoid tho...
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
Hi Joe,
I do not have an update to share at this time. The quality of some images in Rise is still open with our team, but I do appreciate an additional example that I can share.
Ok. I'd like to clarify the severity of this issue because it's... well... bad.
Images are obviously a core part of any content out there, and this (attached) is embarrassing to deliver to our customers. It's nearly unreadable, much less presentable.
Given that the below is the first sentence from the knowledge article on images, I hope that the team is treating the issue with a commensurate level of importance:
"Rise uses cutting-edge image compression that reduces file sizes with virtually no loss of quality. "
