Forum Discussion
Poor image quality when uploading an image with Rise
Hello,
I created and saved-for-web a .png image in Photoshop. When I uploaded it with Rise (as a centered image in my blocks-lesson), it converted it with poor quality. Is it possible to avoid tho...
Hi everyone!
Do you have an image that looks blurry in Rise 360? We've designed a workaround to keep your images looking crystal clear.
If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that the 5GB file size limit still applies, and you could see an increase in your output file size.
This is the main reason I have stopped my subscription with Articulate. Not only has it been 2 and a half years since this problem was raised with no resolution but it has been 2 and a half years of 'we're working on it' and 'it's in our pipline' and 'it's on our bug list' and 'we know about this problem'. Not once has an Articulate member of staff had the decency to be honest with us - as paying customers - and explain the real reason why it's still unresolved. Images are so important that it bewilders me that it is still an issue. I have lost patience and am voting with my feet. My subscription has ended and I won't be renewing it. It's Adobe Captivate for me from here on in! Adios!
