Forum Discussion
Poor Video Resolution in Rise
I'm experiencing some poor video resolution in Rise. Original video files have much better resolution than when they're played back in Rise. What frame sizes correspond to the small, medium, and fu...
Hi folks! We have a new, helpful tip for maintaining high resolution video quality in your lessons:
If you'd like a video to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Just add
_NOPROCESS_to the name of your video file. It'll upload and display exactly as you saved it.* Keep in mind, using this method bypasses transcoding and compression, so learners may encounter issues with playback across different devices. File size limits still apply.
For more media best practices, check out this article!
Hi again Jamie!
Looks like I just responded to a similar question here, but that was in the Storyline forum, so I'll share my response here:
Rise courses are fully responsive, and they will adapt to screens and orientation.
We recommend using high-quality videos with a 16:9 aspect ratio for the best results in your published courses. You can read more about that here and here.
If you need us to take a look at a video file, please feel free to share.
