Forum Discussion
Poor Video Resolution in Rise
I'm experiencing some poor video resolution in Rise. Original video files have much better resolution than when they're played back in Rise. What frame sizes correspond to the small, medium, and fu...
Hi folks! We have a new, helpful tip for maintaining high resolution video quality in your lessons:
If you'd like a video to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Just add
_NOPROCESS_to the name of your video file. It'll upload and display exactly as you saved it.* Keep in mind, using this method bypasses transcoding and compression, so learners may encounter issues with playback across different devices. File size limits still apply.
For more media best practices, check out this article!
Hi Leslie,
I know this topic is a bit old, but we experience the same issue mentioned above.
I was wondering if there is anything we could do so our video has the same resolution in Rise than it has in the original (which has exactly the quality that is recommended).
I checked the links you attached above and also searched in the forum but couldn't find any solution.
Our content is a bit confidential so I cannot upload a screenshot here.
Your help is very much appreciated :)
