Forum Discussion
Published Storyline slow to load
Hi,
We are using the Articulate Storyline suite to produce SCORM content for our LMS.
We have noticed that there are significant load time issues with our content. The modules that we are loading are taking up to 30 seconds to load.
Symptoms are:
Enter into learning content and a white page will appear with (with a small logo in the top left corner) this page will appear for a couple of seconds, then a blank grey screen appears for a number of seconds then the flash player will load with a rotating circle).
We have HTML 5 turned off.
One other step I have taken is to locate the JavaScript files that are commonly loaded and compress this code down so that the whitespace and comments are removed. This has failed to help also.
This is causing us issues with our inductees as they are getting impatience and refreshing which in turn causes it to start again.
Has anyone else found this? Is there a fix in place?
Thanks,
Dominic P
- PeterAndersonFormer Staff
Welcome to the community, Dominic!
Would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate-related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
Looking forward to hearing how that goes...
Thanks!
- michelleeamesCommunity Member
Did you come to a solution to this as I am having a similar problem.
Thanks
michelle
Hi Michelle! I checked and there was no resolution reached in the above posting. Did you check your course as Peter explained above?
- michelleeamesCommunity Member
Hi
I tried to upload to SCORm cloud but no luck says done but with errors on the page. and then just sticks
It is a multi sco, each section is less the 1mb but total up to 9mb. i have auto complete set between them on Moodle but I hget a blank page for a few secounds even before the loading wheel appears.
Hi Michelle! Can you try to import into a new project to see if that helps?
- michelleeamesCommunity Member
Hi leslie
I need the LMS to report back at the end of each module, my manager want absolute proof they have read the internet and email parts of the induction stored in the LMS , the only way to do this was to have them as seprate mini projects that are then pacakaged up using a scorm packager tool (I use the one that came with adobe captivate) and make use of the auto continue in Moodles Scorm Activity. If that make sense.
I tried up loading just the first zip to SCORM Cloud, which is less than 0.5mb and that opened quite quickly so perhaps the setting is something in Moodle. I had less of a problem with the really large appriasals storyline that even zipped was about 30mb.
Thanks for the update Michelle. Sounds like you are looking to your LMS at this point.
- RosStackCommunity Member
We have uploaded our very first Storyline course on our LMS and seem to have the exact load time symptoms. Has there been any resolution/patch or is the longer load times going to be a norm due to the way storyline publishes?
Hi Ros and welcome to E-Learning Heroes! We are not finding that this is the norm and this thread pointed to more of an LMS issue as did this thread that I found. I would recommend trying Peter's solution above:
Would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate-related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
- JaneKwiatkowskiCommunity Member
Hi, I too am in need of a resolution. I created 20 pages and only 5 are taking too long to load when reviewing, I tested it in my LMS acts the same.
Looking forward to a resolution, thanks.