Forum Discussion

EmalynLim's avatar
EmalynLim
Community Member
8 years ago

Report.html not showing student answer after resuming course

Hi, I have 2 issues here: Issue 1: The sequence below does not show student answer at report.html at 2nd visit and so on. 1. At 1st visit of quiz completion up until result slide > click on ...
storyline 360
  • EricSantos's avatar
    EricSantos
    2 years ago

    Hi everyone!

    I have some great news to share. We just released another update for Storyline 360. In Update 75, we've included important fixes. One of the bugs we've fixed is: 

    • The print results report.html file didn't include every quiz and survey response when learners resumed the course.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you have any questions!

LucianaPiazza's avatar
LucianaPiazza
Staff
7 months ago

Hi Matt!

Thanks for reaching out and sharing what you are experiencing with us. I was not able to replicate this behavior on my end when testing in SCORM Cloud. 

  • Could you share what LMS you are currently using? 
  • Have you had a chance to test in SCORM Cloud? Please try testing your file there to see if this behavior is isolated to your LMS. Feel free to share the results in this thread or privately in a support case.

Looking forward to your findings! 

  • Matt_Kurtin's avatar
    Matt_Kurtin
    Community Member
    7 months ago

    My testing was done in SCORM Cloud.

    Matt Kurtin
    Senior Director, Technology and Visual Design
    Innovative Learning Group
    ph: 248.544.1568, ext. 204 | cell: 248.210.6201
    www.innovativeLG.com
    Celebrating 20 Years of Success!

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      7 months ago

      Hi Matt,

      Happy to look into this for you!

      It looks like the issue only occurs when certain conditions are present. I tested the behavior using a basic file with simple questions and a results slide and I couldn't replicate the behavior. 

      I made sure to exit the course midway through the quiz in my test. Since the issue happened in your project file, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!

      • Matt_Kurtin's avatar
        Matt_Kurtin
        Community Member
        7 months ago

        I have confirmed the issue was caused because the questions were set to "Reset to initial state" instead of "Resume saved state".

        Matt Kurtin
        Senior Director, Technology and Visual Design
        Innovative Learning Group
        ph: 248.544.1568, ext. 204 | cell: 248.210.6201
        www.innovativeLG.com
        Celebrating 20 Years of Success!

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