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breakdance04's avatar
breakdance04
Community Member
4 months ago
Solved

Result Slide Miscalculation across Devices

I’m facing an issue where the result is getting miscalculated when the module is viewed on a mobile device, but the score is accurate when viewed on a laptop. The course is published as SCORM 1.2 a...
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e-learning development
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 months ago

    Hello everyone!

    Happy to share that we've just released a new update for Storyline 360!

    In Update 118, we've included essential fixes and new features. We've released a fix for: 

    • Hotspot questions didn’t respond to taps or show the right feedback on Android devices.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

StevenBenassi's avatar
StevenBenassi
Staff
4 months ago

Hi breakdance04​,

Sorry to hear that Storyline results are being miscalculated across different devices.

I can confirm that we have this behavior logged as a bug in Storyline 360. This bug causes:

  • Hotspot Question Slides cannot be answered when using the Chrome browser on an Android phone.

 

I've linked this discussion to the bug report so we can notify you as soon as a fix is ready. In the meantime, as a workaround, we suggest using the Firefox browser if possible. We're only seeing this behavior when using the Chrome browser on Android OS.

Thank you for your patience. I'm sorry if this has been slowing you down!

breakdance04's avatar
breakdance04
Community Member
4 months ago

Thanks Steven, appreciate it!