Forum Discussion
Retry Quiz Button Inhibiting Previous Button Navigation
One of the boxes to check off when going through an eLearning checklist is the course can be navigated front-to-back and back-to-front, multiple times using only Next and Previous buttons; I'd think that would be an industry best practice when testing a online learning.
One of the triggers that must be included on a Retry button is a trigger that returns the end-user back to the Quiz Directions/Instructions slide (the slide immediately preceding Question #1 of a quiz).
If the quiz has been retried/reattempted two or more times during the first pass through the course, and the end-user gets to the end of the course and tries to navigate backwards using only the Previous button, when they arrive at the Quiz Directions/Instructions slide and click the Previous button, they will be taken to the Results slide from the most recent quiz attempt, not the preceding slide in the natural linear reverse order.
If the end-user continues to click the Previous button from the Results slide they have been taken to, they will return to the Quiz Directions/Instructions slide again. The next click of the Previous button from that point will reveal a blank (or green) screen. The course cannot connect to the previous slide in the natural linear reverse order.
The issue can be bypassed using the menu, but that is not a viable solution for this development
What I think I may need is a variable with a condition (maybe True/False) that kills the (Quiz Directions/Instructions - Results slide) loop, created when the end-user retries/reattempts the quiz multiple time on the first pass through the course.
Weather that is a variable + condition + trigger configuration applied to the Next button on the Quiz Directions/Instructions slide, applied to the Retry button on the Results slide, or to the Results slide itself I'm not sure.
Again, seems as though anyone using a Retry Quiz button in a project built in Articulate Storyline 3 or Articulate 360 would be encountering the same issue,
This is the final roadblock in uploading a project developed in Articulate 360 to our LMS, so any help would be GREATLY appreciated!
5 Replies
I am having a similar issue. The client wants the PREV button to continue backwards through the course - even when reviewing quiz questions from the Results screen. Is there a way to override how the PREV button works on a Quiz Question Review screen? In other words, rather than taking the learner back to the Results screen, to have it back up to the Directions/Instruction screen and from there to the last content screen in the prior topic?
The PREV and NEXT buttons on question slides are a bit weird. Storyline knows to show them during a quiz review. In those cases, the buttons use the standard triggers: "jump to previous slide" and "jump to next slide." But those triggers don't appear in the trigger panel.
Here's a workaround.
Create a T/F variable to track whether the user is reviewing the quiz. This will determine whether to show the PREV & NEXT buttons or not. Keep the default value of False. Here's what I mean:
- False means the user is taking (not reviewing) the quiz. The PREV & NEXT buttons shouldn't show.
- True means the user is reviewing the quiz. The PREV & NEXT buttons should show.
Do this on each question slide:
- Open the Slide Properties, and select the checkboxes for the PREV & NEXT buttons. That will make them show on the question slide, and the triggers will be available for editing.
- Adjust the PREV & NEXT triggers as needed to go to the desired slides.
- Add triggers to hide the PREV & NEXT buttons when the timeline starts with the condition that the variable = False.
Do this on the Results slide:
- Add a trigger that adjusts the variable to False when the user clicks the Retry button. Be sure that trigger comes before the trigger that jumps to the first slide in the quiz. This will meet the condition for the triggers that hide the PREV & NEXT buttons.
- Add a trigger that adjusts the variable to True when the user clicks the Review button. Be sure that trigger comes before the trigger to review the quiz. This will prevent the triggers that hide PREV & NEXT from running, because the stated condition won't be met. Thus, PREV& NEXT will show.
Judy -
I cannot thank you enough. This is the first time I've asked for help in the forum and I am SO grateful for your timely response. It worked beautifully!!!! Thank you, thank you, thank you!
Thanks for reaching out, Samuel!
Great call on opening a support case, and I see my teammate Georvy is currently testing your file. Stay tuned; we will reach out shortly with an update!
