Forum Discussion
Review 360 Not Loading
Mine is not loading at all - publishing seems to work from Rise but the review link window won't load.
Hi EpicEdward!
Sorry to hear you've run into this setback when accessing Review 360!
I can confirm we had an issue earlier, which caused intermittent technical difficulties in some Articulate 360 applications. If the behavior persists after clearing your browser's cache, please confirm you have the following browser settings enabled:
- Continue where you left off
- Open tabs from the previous session
These are two settings offered in most modern browsers. When they are disabled, we have seen reports of browsers clearing sessions, and preventing users from logging back in. Also, I'd like to highlight our status page, where you can subscribe for real-time updates on this incident.
If you're still having trouble, please connect with our team through a support case. They'd be happy to assist further!
2 Replies
Seems to be just in Edge, it does work in Chrome.
Hi EpicEdward!
Sorry to hear you've run into this setback when accessing Review 360!
I can confirm we had an issue earlier, which caused intermittent technical difficulties in some Articulate 360 applications. If the behavior persists after clearing your browser's cache, please confirm you have the following browser settings enabled:
- Continue where you left off
- Open tabs from the previous session
These are two settings offered in most modern browsers. When they are disabled, we have seen reports of browsers clearing sessions, and preventing users from logging back in. Also, I'd like to highlight our status page, where you can subscribe for real-time updates on this incident.
If you're still having trouble, please connect with our team through a support case. They'd be happy to assist further!
