Forum Discussion
Rise 360 Quiz Navigation Issue: Often Jumps to End of Next Lesson After Completion?
Hi NikoNold,
I'm sorry to hear that you encountered this issue. I opened a support case on your behalf so a support engineer can request a copy of your course for testing. Given that the behavior doesn't always happen, I'd like us to take a look at your course just to see how it's set up.
While waiting for a support engineer to reach out, you can try the following troubleshooting steps to help isolate the behavior.
- Are you observing the behavior when accessing your course in an LMS? If yes, try testing it in another LMS like SCORM Cloud to see if the behavior is LMS-specific.
- Try replicating the issue by publishing your course to Review 360.
Someone will be in touch shortly, so please keep an eye out for an email from our team!
Hi JoseTansengco,
thanks for opening the support case! I observed this behavior in the Rise360 Preview, in Review360 and on our LMS.Hi NikoNold,
Thanks for confirming that you observed this behavior in both Rise 360 (preview mode), and Review 360. My teammate, Darrell, replied in your support case on Friday requesting a copy of your file. Please feel free to continue troubleshooting with Darrell so we can help get this resolved for you!
