Forum Discussion
Rise 360 Quiz Navigation Issue: Often Jumps to End of Next Lesson After Completion?
Hey everyone,
I'm trying to troubleshoot a specific navigation behavior in Rise 360 and I'm hoping someone here has encountered this or has some insights.
The Problem: I have a course structured ...
Hi NikoNold,
I'm sorry to hear that you encountered this issue. I opened a support case on your behalf so a support engineer can request a copy of your course for testing. Given that the behavior doesn't always happen, I'd like us to take a look at your course just to see how it's set up.
While waiting for a support engineer to reach out, you can try the following troubleshooting steps to help isolate the behavior.
- Are you observing the behavior when accessing your course in an LMS? If yes, try testing it in another LMS like SCORM Cloud to see if the behavior is LMS-specific.
- Try replicating the issue by publishing your course to Review 360.
Someone will be in touch shortly, so please keep an eye out for an email from our team!