Forum Discussion
Rise Closed Captions Not Working
Hello! I uploaded a video in Rise 360 that had closed captions created in Panopto, but there was no CC button on the video. I then uploaded a VTT file for it, and the CC button appeared but the capt...
Hi Anairis! We'd love to help. Please send us a copy of your VTT file by opening a case, and we'll take a look and offer suggestions for next steps. We'll delete your file as soon as we're done troubleshooting!