Forum Discussion
Rise making image pixellated
Hi I have a high resolution image which becomes pixellated in a certain area when I upload it to Rise (I am using it inside of a Image & text block).
Anyone have any tips on how I can prevent thi...
Hi Libby!
Sorry to hear you're still having trouble with this! Could you please share how you named the file itself?
Alternatively, we can test this on our end if it's okay to share the actual image file with us! You can share the image privately here and open up a case so we can look into this further.
Hi Renz,
I tried a couple naming conventions, including _NOPROCESS_file_name, _NOPROCESS_filename, and filename_NOPROCESS_.
Hi Libby,
Thanks for letting me know what you've already tried. Could you please share the image privately here? We'd like to take a closer look at the file and test.
