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MarthaSwirzi043's avatar
MarthaSwirzi043
Community Member
26 days ago

Rise Navigation when Offline

Sent the Rise course to a client who will be using it offline. When he opened the course a lot of the buttons were misaligned. ex. Hotspot and Learning objective buttons they were all misaligned. Any ideas why? No issues on my end or with another laptop that was used. 

 

  • Hi MarthaSwirzi043,

    Thanks for reaching out, and I'm sorry to hear you've hit this snag!

    I understand your client will be using the course offline. Are they experiencing these misalignment issues now while viewing the course online as well? If so, I'd suggest they try a different browser and confirm they're using the most updated version. They may also want to clear their browser cache.

    Let me know if that helps!