Forum Discussion
Rise not loading
I am the only one having issue with Rise this morning. When trying to access it I'm getting a "Your content is loading" page and after a few minutes I'm getting an "Access denied" message (see screenshot).
Thanks,
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
- StephanieHyattCommunity Member
Same. I get this... In Courier, no less.
Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message.
- FrdrickBergeronCommunity Member
Same here. I'm getting that same msg after a few minutes of "loading". I updated my original msg above.
- EpicEdwardCommunity Member
Courier means business!
- AndrewPapple-d4Community Member
Must be serious.
- KarenClarke-1d9Community Member
same. Cannot access Rise, but am able to access Review.
- TracyMontanoCommunity Member
Same.
- AndrewPapple-d4Community Member
Same here. Just mailed Articulate support. Was on a development roll too!
- FredericALLEGRECommunity Member
Hi, same. Any access Rise, but review and others products are OK...
- EpicEdwardCommunity Member
"Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message." is what I am getting for Rise. Storyline seems fine.
- HeatherGofor446Community Member
I got it too!
- AmberRhodenberrCommunity Member
Same. I emailed the address it provided in the error message.
- Anne-LaureTh636Community Member
Same here!
- StacyVrooman-b0Community Member
Also having the same issue