Forum Discussion
Rise not loading
I am the only one having issue with Rise this morning. When trying to access it I'm getting a "Your content is loading" page and after a few minutes I'm getting an "Access denied" message (see screenshot).
Thanks,
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
Hi everyone,
Apologies for the trouble loading Rise 360. Our engineering team is aware of the issue and is currently looking for a fix. We'll update this post once everything is running smoothly again.
In the meantime, you may monitor our progress here. Thanks for your patience!
Same. I get this... In Courier, no less.
Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message.
Same here. I'm getting that same msg after a few minutes of "loading". I updated my original msg above.
Courier means business!
Must be serious.
I am having issues with Rise loading today. I keep getting a 504 Gateway Time-Out issue. Please can you let me know if this is still an on going issue and is it being worked on? Thanks
same. Cannot access Rise, but am able to access Review.
Same.
Same here. Just mailed Articulate support. Was on a development roll too!
Hi, same. Any access Rise, but review and others products are OK...
"Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message." is what I am getting for Rise. Storyline seems fine.
I got it too!
Same. I emailed the address it provided in the error message.
