Forum Discussion
Rise Slow to Respond and Unresponsive
Hi,
My team and I have noticed that Rise is slow to respond and then becomes unresponsive. We have tried all the steps you have sent previously (clearing cache, restarting, etc.). Is there anythin...
I have this issue for the last 3 weeks and tried absolutely everything. It takes much longer for me to .create. I even tried what was shared from the team. I even worked with technical support. It seems this is going on for over two years. I am also not on a work server and my wifi is very fast.
Hi Gerda!
Sorry to hear you've been experiencing slowdowns while authoring in Rise 360!
I noticed that you've opened a support case and connected with my teammate, Cleober. It looks like he replied to your e-mail sharing troubleshooting steps. If you're still having trouble, feel free to follow up with Cleober through your case.
nothing happened and I tried my utmost to do whatever you suggested. it takes ages to simply cut and paste informaton into a frame
Warm regards
Ms Gerda Venter
DIRECTORATE: OPEN LEARNING
Project Manager; Content Developer, Administrator NOLS/Animator/Online Learning
Cell: 066 2402 149
Room 300
Email: venter.g@dhet.gov.za
123 Francis Baard Street, Pretoria
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Please refer to the video... this is still fast comparing how it normally is
Sent from my Galaxy
Another example
Sent from my Galaxy
