Forum Discussion
AmandaRosche611
2 years agoCommunity Member
Rise Translation Import Stuck in Processing
My Rise translation import is stuck in processing with a spinning circle.
I duplicated the original Rise course, exported the XLIFF file (from duplicated course), generated the translated XLIFF fi...
JillFreeman-64d
2 years agoCommunity Member
I am also unable to import translations after following the correct export process. I submitted a ticket.
- MichaelGamba3212 years agoCommunity Member
Hi Jill, were you able to get an answer. I am having same problem for a course importing chinese translated xlif into a course
- JillFreeman-64d2 years agoCommunity Member
@MichaelGambale Hi Michael. My Articulate Case # 03596038 fixed my xlif files and I successfully imported the translations to Rise.
- Chris-Santos2 years agoStaff
Hi Michael,
I see that you have reached out to our support team too. You're in good hands with Ronaziel. Looks like she has already sent you an email. We'll be on the lookout for your response!