Forum Discussion
SCORM Rise course not loading
We have a case of a Rise course not loading. We are using moodle LMS and loading the course as Scorm.
In our case all other users can access the content, and the users affected report that initial...
Hi Allison - do you know if there was any movement on the above issue or a report was filed? I am getting the same error. To clarify further it happens after a SCORM is updated. Any users who had started the SCORM on the previous version now get this error when they try to access the course. However, if it is the first time they have visited the course then it works fine ( till the course is updated again).
Hi Nathan,
I haven't heard anything since the support team is handling it directly.
I think the best thing for you to do here would be to contact them as well. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
