Forum Discussion
Screen grabs looking a bit fuzzy
Have you tried the one built in to Storyline? Found under Insert - Picture(drop down). It is usually pretty clean.
Ron, thank you, never even noticed that 😄. Have given it a try, but still looks a grainy. Best wishes
Steve
Hi StephenWren​,
Thanks for reaching out!
- Where are you currently grabbing the screenshot from? Is it a capture of another image, resource, or only the specific webpage/tool on your device?
- Are you experiencing this fuzzy/grainy image when publishing/previewing your course or just when authoring?
One thing you could try is adjusting the compression settings in Storyline 360's Publish Quality window. You can use the slider to adjust the JPG Quality.
If you're still having trouble, we'd be happy to take a closer look at your setup. You can share your .story file in this thread or privately in a support case.
Looking forward to hearing from you!
Hi, thank you for the reply.
The images have been grabbed with snipping tool in windows and they look fine when viewed as images in the photo viewer. The images are screen grabs of a web based application we are rolling out and I am producing some walk through guides in storyline using layers and user inputs.
I am using photoshop to crop and then exporting as PNG.
They just look a bit fuzzy once placed in storyline in edit, preview and publish.
I have tried playing with slide sizes as I wondered if it was a mismatch between the image size and the slide size, but nothing really changes it.
I have improved slightly with altering screen resolution of the source, but I am not then getting the view I want of the application
I have publish settings to the max, any further thoughts would be appreciated as I recognise it is probably my lack of knowledge.
I want to get this to look right, as we are planning using this method for other systems.
I have tried screen record but that just gave me very weird results indeed, despite setting the capture area, it gave totally the wrong view and could not edit it at all. I am well used to using PowerPoint screen records, this just did not behave the way I expected it would.
Best wishes
Steve.
HI, I have submitted a specimen file, ref 01200164
Best wishes
Steve
Hi StephenWren​!
Thanks for following up!
I see that you're support case has been received by my teammate, Christian. It looks like he just replied to your e-mail sharing insight and suggestions.
We can continue the conversation through your case to keep all information in one spot.
