Forum Discussion
Screen grabs looking a bit fuzzy
Hi, I am building a simulation for a web tool. I am using screen grabs and layers. The images are captured by snipping tool.
in the photo viewer they look fine but when i import to storyline they ...
HI, thank you for the reply, I have tried that as well as resizing the images, still a loss of fidelity from the original.
Hi StephenWren​!
Great to see all of the help you've been receiving!
I'm sorry to hear that you're struggling with screenshot image quality in Storyline. I understand how frustrating that can be! I'd like to connect you with our support engineers so they can work with you directly on this issue.
I've opened a support case on your behalf. Also, I've sent you an e-mail with an upload link you can use to share a copy of your .story file privately with our team. We'll delete it from our system as soon as we finish troubleshooting!