Forum Discussion
Scroll text and Accessibility
Hi,
We noticed today that JAWS reads scroll text a little bit weirdly. I have large amount of text in a scroll panel. When the tab key is applied on the scroll panel, the text is read out by JAWS. The weird thing is, it reads around 10 lines and restarts to read again. On the second read it reads completely.....
The client has come back that JAWS reads the scroll text twice...
What must be the issue?
Pls help.
Thanks
I'm having a problem with several scroll panels in a course I'm creating. I'm able to scroll up and down using the keyboard when tested in Storyline; however, I'm not able to scroll when trying on a published file.
Edit: I remember now that I had this problem in the past and the answer is that scroll panels can't be controlled with the keyboard when NVDA screen reader is also on. Once I turned it off the scroll panels functioned fine.Hi, Lauren!
I'm glad you remembered the solution to this scroll panel issue!
If there's anything else you need, please come visit again!
Hello,
I'm experiencing a similar problem to what Lauren described above. I am using The NVDA screen reader version 2022.2.4. I can use the up and down arrows on my keyboard to scroll through a scrolling panel when previewing the Storyline file, but I cannot scroll up and down when viewing the published Storyline file on a Chrome web page. This problem only occurs when NVDA is turned ON. When NVDA is off, the published scrolling panel will scroll using up and down arrows on a keyboard.
Someone using a screen reader shouldn't have to turn off their screen reader to scroll through a scrolling panel. Is there a solution for this? Thanks in advance.
Hello Nicholas, and welcome to E-Learning Heroes. 😊
I agree, and thankfully this is an issue we addressed in a recent update.
Please update Storyline 360, republish, and let us know if this works better for you.
