Forum Discussion

MelissaAhern's avatar
MelissaAhern
Community Member
2 years ago

Search illustrations / Photos Not Available

Hi Newbie Here,

When searching for Illustrations or Photos, nothing is coming up other than a triangle with an exclamation mark in it. 

I'm sure when i first got Storyline it worked. Is anyone else having this issue? or know how to rectify it. 

Thanks

  • Hi Melissa,

    Welcome to the E-Learning Heroes community!

    I'm sorry to hear that you're experiencing an issue viewing photos and illustrations. You may want to have your IT team review our network endpoints to verify nothing has been blocked:

    If you need further assistance, please don't hesitate to reach out here, or privately through a support case. We'll be happy to help troubleshoot further!

  • KemalErdem's avatar
    KemalErdem
    Community Member

    hi,

    Can you help me? Where is the search illistaration trip. I not see.I use articulate storyline 3 test period