Forum Discussion
Sharing folder in Rise
Hi,
Is it possible for Rise users to share folders? We have a mid-sized team of developers and we would like to store final files in a shared folder structure (for maintenance and translation purposes). Is this possible?
I know you can add collaborators, but can you share folders with a specific group of people like you would share a google folder?
Hi Ewa,
Thanks for your question!
Right now, there isn’t a way to share folders with team members in Rise. We’d love to hear more about how this feature would improve your experience using Rise if you’d be up for logging a feature request.
We’re working on ways to make team collaboration in Rise even easier and I’ll make sure your voice gets added to the discussion.
- BCHarperCommunity Member
Is this discussion still being monitored by Articulate? It's been two years in this discussion alone. The users keep providing examples of how it could be a useful feature and we're not seeing anything on the roadmap. Is there any update that can be provided?
- CourtneyBrush-bCommunity Member
This is also a pain point for my team as well. Under one folder we have the english version and various localized versions as well. To share with each other, we have to individually share each course file. This would be HUGE if we could just share the entire folder.
- EwaMwaura-89531Community Member
Thanks, I did that yesterday :)
Currently, we are using google drive to store final files (e.g. storyline sources) and have a process built around that. We cannot use that same processes with Rise.
I understand we can add collaborators but the point is that if you have a big team (ours is about 20 developers), adding collaborators to every file is not efficient.
These are typical scenarios:
1. All developers need access to all in progress and final materials in case someone falls ill or is absent. Or simply because another person is tasked with updating the content and not the original creator (and with a big team you can never know who it will be);
2. When you start translating content, the number of files gets even bigger and adding collaborators to specific files gets even harder. E.g. some of our courses are translated into 6 languages and when we update the English content we also need to update translations. We would like to be able to store final Rise files in a central place to which our developers and translation company would have access. This is where they would also add translated Rise files.
Any tips on how to make it more efficient are welcome! Thanks!
I totally get it! Thanks for your feedback and for providing specific examples of use cases, that's super helpful!. I'll make sure to let you know when I have an update here.
- JonathanVereyCommunity Member
Hi Ewa - adding my voice here for an Rise feature update to help with this, and echo your scenarios that we are also experiencing. Submitting a feature request also.
- GillianWhite-2cCommunity Member
Would really love to see this feature as well. We need authors to be able to jump in and out of courses, so to be able to set this permission at the folder level would save those 'Argh' moments when you realize someone has forgotten to add you as a collaborator to a course.
- MBosscherCommunity Member
Adding to this. Would love to see this feature because what happens to a Rise Source when the original creator of it leaves the company and I need to turn off his or her 360 Team Account?
Does that Rise course disappear with them?
Hi there,
Before someone leaves or you turn off their subscription, it's a good idea to have them transfer ownership of their courses to another team member.
If you don't, we'll still keep their courses on our servers for at least six months after their subscription expires. Here's more information on how that all works.
Let me know if you have any other questions!
- GianinaHayesCommunity Member
Hello,
Yes, I too would like to have this feature added. Our team runs into similar issues as Ewa pointed out where a correction needs to be made in Rise and ultimately published before removing and replacing the original SCORM package in the LMS. If the individual who serves as "Owner" is out of town or ill, we are all stuck with waiting until they return to publish the changes or stop whatever they are doing to transfer ownership. This really slows things down.
I suggested to my colleagues that we create a "Service Email Account" for our team, create a new Articulate account from the "Service Email Account", give everyone access to it, copy all of our files and transfer ownership to the newly created "Service Email Account". Our concern is that Articulate would charge us for another account, as if we added another team member, even if it is not tethered to an individual. Is this a valid concern? Is it possible to please create a form of multiple ownership so we can stop playing the waiting game? This would be so helpful.
Hi Gianina,
Thanks for your feedback! Hold tight, this is a feature we're currently working on. I don't have an ETA for you but we'll let you know as soon as it's available!
Thanks for your understanding and patience.
- EwaMwaura-89531Community Member
That's great news! Awaiting more info!
- CarolineBennettCommunity Member
I'm interested too, but in a different way. My colleague set me up as a collaborator on two courses (so he owns them). When I log in, I use a folder structure for organization. I would like to move theses two courses owned by him to one of my folders, but Rise won't let me do this.
Hi Caroline,
Thanks for your feedback! That's also a feature that others have submitted, so I'll add your voice to that discussion.
- CarolineBennettCommunity Member
Hi Allison. Good to know. Thanks!
Hi everyone,
Good news: we just released some new features that are going to solve a lot of the pain you've points you've brought up in this thread.
The first one allows you to assign different roles for different users. Here's a video that shows how that works.
The second one makes it easy to transfer Rise 360 content from one team member to another when someone leaves the team.
Check out this video to see how it works and this step-by-step tutorial for more details.
And these aren't the only cool features we released today! Visit our what’s new page for the full list.
Let me know if you have any questions or comments. :)
- JulieWillett-b2Community Member
Jumping in to request folder share capabilities. Our team will use the Rise cloud storage to organize and share the content. Having the ability to organize our content in folders and share them with the team will not only enhance productivity while working on the project but is very important for later reference existing materials. We are constantly updating our content and need the ability to give everyone on the team visibility into what exists on the Rise server.
Thanks for the feedback, Julie! I'll add your voice to this request.
- LouiseHawkins-6Community Member
We would also find this feature really useful. As the number of courses grow, we would like our Teams members to be able to access that content straight away, rather than having to assign each individual.