Forum Discussion

SusanDodson's avatar
SusanDodson
Community Member
11 months ago

Sidebar image in Rise 360

In all but 1 of the courses I've created, the Cover Page image is automatically used at the top of the Sidebar for navigation.  In one particular course (which has been developed with the same Theme and Settings as the other courses), only the Custom colour is at the top of the sidebar.  I cannot work out how to change that so the Cover Page image is there throughout.  Can anyone help?

Thanks!

  • HazelBurden's avatar
    HazelBurden
    Community Member

    Hi, can anyone share openly how I fix this same issue please? I guess my image (AI created) is too large to display above the sidebar menu. What does the image resolution need to be to work? 

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello HazelBurden,

      Thanks for reaching out!
      Rise 360 uses responsive design so there's no specific image resolution that we can recommend. However, you can check out this article for our tips on adding high-quality images to a Rise 360 course. If your image is not displaying properly, would you mind sharing a copy of it here for testing? I'd like to try adding it to a new Rise 360 course to see how it would look in the sidebar. 

  • Hi Susan,

    Thanks for reaching out!

    It sounds like the affected course is having trouble displaying its cover photo as a smaller version of the image. If the affected image's resolution matches the other ones that display correctly, I'd like to request a copy of it for testing. Would you be willing to share a copy of the image file here or in private by opening a support case so we can check what's causing the behavior?

    • SusanDodson's avatar
      SusanDodson
      Community Member

      Hi, I chatted with one of your Coll and we’ve sorted it out, thanks!

      Sent from Outlook for iOS

      • StevenBenassi's avatar
        StevenBenassi
        Staff

        Hi Susan!

        Thanks for following up! Glad to hear your issue has been resolved!

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