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KennyDyer-44519's avatar
KennyDyer-44519
Community Member
6 months ago

Slide Timeline Not Playing

Hey all, I found that a Storyline course I have been working on will no longer play a slide's timeline without previewing it. Other Storyline files play the timeline just fine but this one will not for some reason. This is super frustrating when I have to sync elements on the slide with the audio narration. Anyone else come across this issue?

4 Replies

  • HoneyTurner's avatar
    HoneyTurner
    Community Member

    What was the solution for this? I think I'm having the same issue. If I select a starting spot on the timeline and press play, it's playing the Text 2 Speech that overlaps that time period, but the playhead is not moving and the project is not progressing through the timeline. 

    It just started today. I checked for updates and found there was one released today (yay!!), but I've installed that and relaunched my project and still having the issue. It's only affecting some slides.

    • KennyDyer-44519's avatar
      KennyDyer-44519
      Community Member

      Hey there, I found that when a course has a special kind of font used even if I have already installed it on my computer, Storyline won't play a slide until I close the Storyline file and re-install the font. Quite strange.

      • HoneyTurner's avatar
        HoneyTurner
        Community Member

        Oh, that is strange. And thank you for getting back so quickly. Unfortunately, I don't think that applies to my situation. I'll reach out to support if it's still an issue tomorrow.

  • Hello KennyDyer-44519! I see that you've connected with our Support Engineers in a support case and actually solved your own issue. Well done! Please let us know if you come across any other snags. We are happy to help!