Slide view, Review, and Preview show different versions of same slide!

Have you checked each of the answer states?   Sometimes, I'll make an update to one of the answer options in Slide View, and then I'll have to manually go in and update each answer state.  Just rollover each one to see if there are any differences. 

Hi, Phil!

Thanks for reaching out and I'm sorry you're experiencing this issue. Since it sounds like you've already done quite a bit of troubleshooting, I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email.

Phil,

Can you be more specific w/ the issues you are experiencing? The only difference I see is that one screen has a border, and the other doesn't. 

-AP

They're just screen grabs not the full frame. One is from SL edit mode, one from Preview of the same slide.

Tech support asked me to clear the cache, no change. Changed browser, no change.

This is a quiz slide, and I've been changing answer text all along.  I tried changing the question text, and the change appeared just fine in Preview, while the answer edits were ignored.

Specifically, there was incorrect grammar in the response option A. I changed the response text for A, but the old response text is still visible in Preview.

You sir, are a true scholar...  I completely forgot about that little SL idiosyncracy! Rollover on the slide didn't show it, but clicking through the States did.

The default state for A was Selected. After changing the text in all States to match it, it now works.

Yessss...From a long time back, I recall this quirk.  I've done exactly what you said before, gone to every quiz slide, checked states, and you always seem to find a few mismatches.

Here's my explanation of this unhelpfully subtle behavior (I know it's by design), see if you agree:

When making changes to answers, if the Initial State is anything other than Normal, the text changes will not propagate. Since the correct answer (if selected as correct in Form view or Slide view shows it) defaults to Selected as its initial state, if you edit that particular answer without editing the other States, there will be a mismatch.

Testing that theory just now, it holds true for a multiple choice question. Presumably true for multiple selection, I would think.

I can understand why changes wouldn't ripple 'up' from Selected to Normal, otherwise you couldn't have distinct, separate States.

Something else to remember in 10 months or so, when I'm back in SL doing my very occasional edit.

Hi Phil. 

I'm so happy I could assist you! That made my weekend, to be honest.

Sometimes, Storyline's button states can be finicky. I've had the width of an individual button state change. For some reason, the rollover state is where I find the most discrepancies. 

I've also experienced line spacing between the different states.  Nine times out of ten, when I edit the Normal state, the changes do propagate. 

When I do make those one-off edits to the answer choices, I try to remember to check each of the states.  

Glad I could help!
Take Care! 
AP

• Chelsey,

Would you be willing to add storyline file with just the button so I can try and duplicate your issue?