Forum Discussion

PublicHealthBus's avatar
PublicHealthBus
Community Member
2 months ago

SSML Guidance

Hello, would anyone have suggestions on how to make the voice-to-text feature pronounce abbreviations correctly.  Specifically.....

C.I. - Needs to be pronounced as "Sea-Eye"
It's currently being pronounced a "Sea"

P.I. - Needs to be pronounced as "Pea-Eye"
It's currently being pronounced as "Pie".

M.F.I.P.P.A. - Needs to be pronounced as "M-Fipa"
It's currently being pronounced as "Mippa"

P.H.I.P.A. - Needs to be pronounced as "Fipa"
It's currently being pronounced as "Feepa"

Any suggestions on how to resolve these issues will be sincerely appreciate.

Thanks

Ally

  • Nathan_Hilliard's avatar
    Nathan_Hilliard
    2 months ago

    You should be able to manually edit the captions to correct the spelling back to the original, under Audio Options.

  • Thank you so much Nathan, you're brilliant! 
    Your suggestion re: adjusting the Audio Options worked perfectly.
    Really appreciate your help!🙂👍
    Ally

  • Have you considered just typing them the way you want them pronounced, as you have done here? I find that phonetic spelling of troublesome words, acronyms, or initialisms is the easiest way to get what you want from text to speech.

    • PublicHealthBus's avatar
      PublicHealthBus
      Community Member

      Hi Nathan,

      Yes, intuitively that was the first thing I did.  Unfortunately, it resulted in the Close Captions displaying the incorrect (phonetic) spelling. 

      • Nathan_Hilliard's avatar
        Nathan_Hilliard
        Community Member

        You should be able to manually edit the captions to correct the spelling back to the original, under Audio Options.