Forum Discussion
Storyline 3.18.28642.0 publishing breaks tincan tracking -- forbidden
I was told to get this new version because of these threads: https://community.articulate.com/discussions/articulate-storyline/firefox-is-it-compatible-or-not
Now when I publish for tincan, my tracking doesn't work. Going through fiddler I see that my tincan tracking statements are getting 403 forbidden errors, so my tracking methods are not getting called. Using published files from my older version - 3.15.26826.0 -- works fine. They return 204, my methods get called and all is good. What changed?
A couple of notes:
- The tincan.xml files produced by each version are identical
- I notice that when publishing in the new version, the dropdown says xAPI instead of tincan. Does this mean there are other differences?
Thanks
24 Replies
- FrankSiegelCommunity Member
That's just a test server I was running on. Running on secure servers makes no difference. I think there's either a bug in Articulate or Firefox here. Probably Firefox.
- Jürgen_Schoene_Community Member
then you have to look in the server logs of your real web server
- Jürgen_Schoene_Community Member
if you mean that is an firefox error - send it to
https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla
errors are often corrected within a few days - i have experienced this myself