Forum Discussion
Storyline 3 not honoring Resize browser to fill screen
It seems that Storyline 3 does not follow the Player | Other | Browser Settings as it did in Storyline 2:
I expected the browser window to maximize and then the player to fill the browser window. Instead, I saw the browser size to the course dimensions.
My first thought that it was a 16:9 ratio but 4:3 produced the same result. The browser window opens to accommodate the player but then it never re-sizes the window to fill the screen. It is possible for the end user to maximize the window but this wasn't necessary when publishing in Storyline 2.
Here is what I'm seeing:
Same results in Chrome - the course does not maximize the window.
I then checked the publish settings to see if this was an issue for both Chrome and Internet Explorer:
HTML5 - Does not work
HTML5 / Flash - Does not work
Flash / HTML5 - WORKS!
Flash - WORKS!
I'm not sure if this is a HTML5 issue or not but I wanted to pass along my findings if others encountered this as well. It seems that if the publishing preference is for Flash then the resizing of the window will be honored as expected.
I am also having this issue with my browser not resizing. My original course was built in Storyline 2 and i updated it to Storyline 360. It is a fairly custom player so I'm not sure if that's what's holding it back from resizing.
I tried different browser and tried switching it to the modern player and different publish settings but nothing seems to be working. Is there a fix for this?
Hi Bailey,
Thanks for reaching out and letting us know that you are running into difficulty with your browser size as well.
I see that you were able to reach out to our support team and Gerald is currently assisting you.
hi Leslie, we are facing the same issue. Course when launched through LMS does not fit and due to which learner cannot see next or previous button. Even slide is getting cropped.
Hello E Y!
I see that you've posted in this discussion as well! Let's continue the conversation over there.
Hi All,
I have some great news to share for Storyline 360 users! We just released a really cool feature that allows you to add a player toggle to let learners view courses in full-screen mode.
To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find step-by-step instructions here.
Please let us know if you have any questions by posting here or reaching out to our Support Engineers directly.
