Forum Discussion
mariondavies
6 years agoCommunity Member
Storyline 360 - publish to video is not working
Hi - since the recent update of Storyline the Publish to Video function is not working when there is a small video included in the Scene.
I published the same Scene about 10 days ago with no prob...
KatieRiggio
6 years agoStaff
Hi there, Marion. Happy to dive in!
Does your project have two inserted video files and more than four slides? We're currently looking into a problem where the publishing status gets stuck on 'Preparing to encode video' on that condition in Update 36 of Storyline 360.
Let me know if that matches what you're seeing. I'll be right here!
- LilyKreiting0076 years agoCommunity Member
Hi Katie,
I'm having the problem you've described. When I try to publish to .mp4, Storyline gets stuck on 'Preparing to encode video'. I had made it work by going to a previous version, but now that's not working anymore. Any updates on this fix?
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