Forum Discussion
Storyline 360 - Reset 'restricted' menu on course restart (after quiz failure)
Hi,
We're using the 'restricted' menu feature for a storyline 360 course, which works fine the first time going through the course.
However, if a user fails the end quiz, we're sending the user back to the start of the course (&resetting the quiz), but we can't seem to find how to reset the menu again, so that the user can't immediately jump forward to the quiz again.
Is there a way to reset the progress made in a 'restricted' menu?
Thanks!
- NedimCommunity Member
This is something I implemented a while ago. Attached is a simple example demonstrating JavaScript that resets the menu items to "restricted" after the learner clicks the Restart button on the Results slide. This prevents access to slides once the course is restarted.
Two JavaScript codes are executed: one triggered by the "Restart Course" action and another on the master slide. Please test it in your environment and feel free to reposition elements as necessary (for example, executing JavaScript on the Failure layer of the Results slide).
- ShannaRowneyCommunity Member
Hello Nedim,
Thank you very much for posting this work around. It is going to help a ton on a project that I'm working on.
I must be doing something wrong, however. I tried to implement it and it doesn't seem to be working. I cannot attach my entire .story file here because the content is for a private client, but I've attached a video that shows where I've added in your JavaScript. Might I be able to bug you to take a peek at it and let me know if I am doing anything glaringly wrong?
I very much appreciate any help that you can provide!
- NedimCommunity Member
Hi Shanna,
Everything looks good at first glance. I don't think your other JavaScript triggers would affect the intended functionality. To be sure, you can try disabling these other JavaScript triggers and preview the course. Could you also let me know which version of Storyline you currently have installed on your computer? I recall that there were some issues reported with the "Restart course" trigger in earlier versions of Storyline.
- Jamie-LeeRicharCommunity Member
Hi Nedim,
I tried your JavaScript solution but it didn't restrict the menu after restarting the course. I'm not sure if I'm missing anything. I looked back at your storyline file and added the JavaScript on a button I created to restart the course.
- NedimCommunity Member
Hi Jamie,
I can’t really tell if you're missing something without seeing your file. In my post, I mentioned two JavaScript codes: one that executes on the last slide (from where you're restarting the course), and another that runs on each slide, but it's placed on a master slide. Could you confirm that you have both JavaScript codes/triggers executing as per my explanation?
- SabrinaBetan768Community Member
Hi, I am experiencing the same issue and would appreciate any advice to troubleshoot this.
- MegWryCommunity Member
Hi, Looking for an update on this since its about a 4-5 year old thread, but I am still waiting for a workaround, as I do not want to lock slides completely.
- LouisGonzales-aCommunity Member
I am having this issue as well and it is ridiculous that the only solution after 6 years is to use locked menu instead of restricted. We use a quiz in the middle of our course that if a user fails they are expected to repeat the content from the start. We do however allow and encourage them to review the course before taking the final exam. In the past we have always just built our own navigation system into the module and tossed the built-in system to the wayside. It is very disappointing that after all this time it looks like I am going to have to still do just that.
- DougDewanCommunity Member
Hi there, I am also having this issue, hoping there is a solution or a recommended approach as we are launching this course at the end of the month and it has high visibility with in our organization. We have quiz questions through out the course we would like to have the course reset when they fail so it is restricted navigation again so the learner has to go through the course again. (not able to jump forward as it was already viewed) We are using version 3.86.320.80.0
- NedimCommunity Member
- JeremyStumpCommunity Member
This is still an issue for me as well. The menu does show the lock icons after reset, but when I click on any slide in the menu it does not prevent me from accessing it. Are there any updates on how to fix this or achieve it differently?
- EarlGreen-96cc7Community Member
So far, the only solution appears to be to use "Locked Menu" navigation, instead of "Restricted Menu" navigation.
- PatrickvanBroncCommunity Member
Hi all,
Must be an issue for many more users. I can't believe there's no activity on this thread for the last 3 years. Or I must have missed the ultimate solution... ?
For what it's worth, I sent a feature request.
Kind regards.
- EarlGreen-96cc7Community Member
I have the same issue here. Storyline 360 3.52.25247.0 installed. Windows 10, MS Edge Browser, Cornerstone LMS.
Many of our courses are dealing Safety and/or Regulatory issues where the learner really needs to know the material. Letting them just jump to taking another swing at the quiz questions isn't really acceptable.
Hello Anthony and Christopher,
Thanks for letting us know that you've been impacted by this bug as well. We do not have a timeframe to share, but I have alerted the team that there are additional folks impacted.
I wanted to share some information on how we define bugs and how we tackle them when they occur.