Forum Discussion
Storyline 360 Blocks in Rise 360 Not Working with Mobile Preview
Hello,
I've been using Storyline 360 blocks in our Rise 360 content, and it's been a great addition! I've tried to test out the preview on desktop, tablet, and mobile but the Storyline 360 block d...
Hi Nicole,
I'm sorry to hear that you're experiencing an issue with Storyline blocks. I'd like to ask a few clarifying questions to help me better understand what you're seeing.
- On what device is this issue happening?
- Can you reproduce the issue by viewing the course in another browser?
- Are you seeing an error message when you play the Storyline block?
If you're still having trouble, please feel free to reach out to Support Engineers so they can test your file. You can open a case, here!
Hi LiG,
I'm sorry to hear that you're experiencing this issue as well!
I see you've connected with my teammate, Lejan, in a support case. You're in great hands! We'll continue the conversation there.
I never got the email that the support ticket was created... :( It's still happening...
