Forum Discussion
MeganTilles
8 years agoCommunity Member
Storyline 360 courses - audio not playing or very delayed in published output
Hi, I already submitted a case for this and support and although they have been able to duplicate the issue, they haven't been able to track down a solution yet so I'm hoping someone else is having ...
KatieRiggio
6 years agoStaff
Hi, Jillian. Happy to investigate this audio issue!
First, smart call to test the course in SCORM Cloud. A few questions to help us look at our next steps:
- What version of Storyline are you using? You can find this detail by clicking on the Help tab, then About Storyline.
- What browser(s) are you using to view the published content?
- Would you mind sharing an affected slide or two for testing? I'll take a thorough look, and delete it after. You can send that .story file privately right here!