Forum Discussion
MikeAnderson-27
15 days agoCommunity Member
Storyline 360 Crashes when Publishing to SCORM and Review
I have two project files that crash when I attempt to publish. Storyline (v3.108.36078.0) crashes (closes) without warning or error message. The failure happens during the 'Preparing to create slides...
- 15 days ago
Hey Mike,
It sounds like you have done quite a bit of troubleshooting. I am sorry you have not reached a solution. One thing I did not see in your list was "Submit a Case" - I think that should be your next step.
https://articulate.com/support/contact/case
Also, can you confirm that you are installing and working from your local C Drive?
MikeAnderson-27
15 days agoCommunity Member
..and I've submitted a case to Articulate :)
LucianaPiazza
14 days agoStaff
Hello MikeAnderson-27,
I'm glad RonPrice recommended reaching out to us in a case! I see that you're currently working with my colleague Phil. You're in excellent hands!
We'll continue the conversation over in your case, so everything is in one spot!