Forum Discussion
Storyline 360 Master feedback translation not working !!!
I've uninstalled then restalled to make sure. The Correct, Incorrect, Try Again labels are not translated into the default French Canadian labels.
What's even worst that any older coursed that I o...
Hello Ken,
I have some great news to share! We just released another update for Storyline 360. In Build 3.90.32850.0, we’ve included important fixes and new features. One of the bugs we’ve fixed is:
- Text on feedback layers defaulted to English even though text labels had been switched to a different language
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
I would consider then a MAJOR bug that needed to be fix NOW !!!!!!
Please forward this to the person that screwed up and broke the translation of feedback layers.
Why is this not being looked at and fixed immediately.
In the meantime, revert back to the June 6th app. I got this aswer from the a NON-STAFF person on the forum.
PLEASE ACKNOWLEDGE THAT THIS IS BEING LOOKED AT AND REPAIRED !!!
Hi Ken!
Sorry to hear you've run into this setback!
I can confirm we have this behavior logged as a bug in the current version of Storyline 360. Not to worry! Our development team is currently looking into this issue and working on a fix. In the meantime, as a workaround, we suggest downgrading to the previous version of Storyline 360 where this bug cannot be observed. I've linked this discussion to the bug report so we can update you as soon as a fix is in place.
Thank you for your patience. Sorry if this has been slowing you down!
Hello Ken,
I have some great news to share! We just released another update for Storyline 360. In Build 3.90.32850.0, we’ve included important fixes and new features. One of the bugs we’ve fixed is:
- Text on feedback layers defaulted to English even though text labels had been switched to a different language
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
I reached out to articulate privately, but I am having a similar translation issue and it is not yet resolved. In this instance, Some slides are reverting to English, despite having been in French prior to publishing. I am using studio 360, and have already cleared the cache, uninstalled and reinstalled the entire suite, and yet, modules are still publishing in mixed languages. I do not have an issue with the buttons, though. I also see no updates listed for studio. Any guidance there?
Hi valerieshaw,
Thanks for reaching out!
I see you previously connected with my teammate, Lianne, in a case. If you'd like to keep troubleshooting privately, we'll be happy to do so there. I also wanted to address Studio 360 updates you mentioned.
The version history for Studio 360 can be found here. We froze development, so we won't make any significant changes going forward. However, we'll continue to fix issues that stem from operating system upgrades, browser updates, PowerPoint changes, and security vulnerabilities. And we're happy to help if you have questions about using Studio 360.
