Forum Discussion
Storyline crashes on preview and export after update
Hey everyone,
I have a problem after the newe update. Since I have updated storyline (v3.68.28773.0) every project crashes if I try to preview it (whole project and single slide) or if I try to export the project. Has anyone else experienced similar problems? Or does anyone have a solution?
Thanks in advance Jascha
Hello, after updating to W11 to 22h2 I am not able to publish the projects. Thing is that when it starts to *Write into the Player* it crashes.
This worked for me too - Not an ideal solution but it worked!
Unfortunately, Segoe is our brand font, and I am unable to change it, so my issue is still not fixed, and I am unable to preview or publish.
Any update on this? I'm in the same shoe with Sabrina, Segoe is the only one font that I can use during content creation/localization so it would be urgent to be this issue fixed!
Since I'm a trainer at Microsoft and I need to train RPs about the new features of Windows 11 update, unfortunately, this is not an option for me either. Thanks for the tip, I will escalate the issue directly to the support team.
You are welcome! I know how frustrating it was dealing with this issue.
Sabrina, thank you so much for sharing this solution and the associated font fix file. It did indeed solve the problem. My panicked heart rate is now returning to normal. ;-)
