Forum Discussion
DavidCichanowic
2 years agoCommunity Member
Storyline Crashes When Inserting Video from File
Hi!
Looking for help to resolve a Storyline issue. When I try to insert a video from file the Storyline Application freezes and then crashes. The video is from my hard drive. I have tried...
LaceyWieser
Community Member
Did you ever get a solution to this? I'm experiencing the same issue and support keeps trying to tell me it's my video format, but I can't even select a video.
KellyAuner
29 days agoStaff
Hi, LaceyWieser!
It looks like my teammate, Chester, sent you additional troubleshooting steps in your support case. Please let them know in your case if you still need assistance!