Forum Discussion
Storyline crashing when inserting characters?
Hello - I've had Storyline crash 4 times this afternoon when inserting characters. Anyone else experiencing the same thing?
Hi Teresa!
Sorry this has affected your projects!
If Storyline 360 crashes when inserting Characters from the Content Library, then we need to start with repairing Storyline 360.
To do this:
- Please save all of your projects to your local drive.
- Next, uninstall Storyline 360 using your desktop app.
- After uninstalling, please click the Install button.
By repairing Storyline 360, you install a fresh copy of the program!
After following these steps, can you open up a project with Characters? Keep me updated if that does the trick!
Just an update, I tried to insert a new character and it froze, but if I copy a character from another slide and replace pose it seems to work. Just had ait crash again with the new insert.
Cheers
T