Forum Discussion
Storyline Lag
I have been working on a Storyline project for a while and suddenly yesterday it began lagging when I try to edit text boxes. I have a handful of slides with text-to-speech audio and I am trying to time "call-out" text with the audio.
I have saved the file to my hard drive and followed all the steps to uninstall and then reinstall Storyline. I also created a new file and imported the slides into the newer version. I have restarted my computer multiple times.
Is anyone else experiencing anything like this? It is very frustrating.
Thanks.
Someone suggested I revert back to a pre-AI version, so I uninstalled and then installed the 9/3 release. Still lagging.
Hello MichaelMolnar-4,
Sorry to hear that you ran into this behavior. Since reinstalling Storyline 360 didn't work for you, I'd recommend performing a clean install of Articulate 360 to see if this fixes the problem. You can do this by removing all Articulate 360 files and registry keys from your computer.
If the issue persists after doing the clean install, open a case with our support team here to connect with a support engineer for additional assistance. Let us know how it goes!
