Forum Discussion
DoraVidra-0e267
2 years agoCommunity Member
Storyline loading issue
Hi!
Just started my free trial, and downloaded the Storyline desktop add, upon opening it, however, I almost immediately get an it "has stopped working" error. The issue details are as below:
Pr...
KellyAuner
2 years agoStaff
Hi Dora, and welcome to the E-Learning Heroes community!🤩
I'm so sorry to hear you've hit this snag, but I'm happy to help troubleshoot! Do you always see this error shortly after opening Storyline or does it occur at random?
One thing to try is a Storyline repair. You may also want to review these tips on how to fix unexpected behavior. If the issue persists, please let us know, and we'll be happy to assist you further! You can reach out here or connect with us privately in a support case.